Call ‘000’ when there is a danger to life, health or property.

When you call Triple Zero (000) you will be asked:

Which service you need police, fire or ambulance

Emergency - Triple Zero 000

000

(24 hours, 7 days a week)

Contact child protection if you have concerns that a child is at risk of significant harm as a result of abuse or neglect.

Contact Local area services

Child Protection Crisis Line

13 12 78

(24 hours, 7 days a week)

​Parentline is a phone service for parents and carers of children and young people who are 0 to 18 years old. They offer confidential counselling and support on parenting issues.

Parent Line Victoria

13 22 89

(8am-12 am, 7 days a week)

24/7 phone and online counselling service for young people aged 5 to 25. We offers free private and confidential counselling support

Kid’s Helpline

1800 55 1800

(24 hours, 7 days a week)

Raising Children Network is a free online service that provides up-to-date, evidence-based information, scientifically validated information and resources about raising children and caring for yourself as a parent or carer.

Free online parenting information on subjects from pregnancy through to adolescence.

Raising Children Network

(24 hours, 7 days a week)

inTouch offers free and confidential support to migrant and refugee women living in Victoria who are experiencing or have experienced family violence. Services are provided to clients in their first language.

inTouch

1800 755 988

(9:00am - 4:30pm, Monday to Friday)

Lifeline provides free access to 24-hour crisis support and suicide prevention services. The service offers short-term support. You can call, text and chat online via their website.

Lifeline

13 11 14

(24 hours, 7 days a week)

SuicideLine Victoria offers free 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

SuicideLine Victoria

1300 651 251

(24 hours, 7 days a week)

Safe Steps is crisis line and emergency accommodation for people experiencing family violence in Victoria. They offers confidential and compassionate assistance to individuals in high-risk situations.

Safe Steps

1800 015 188

(24 hours, 7 days a week)

1800RESPECT is 24/7 Australia’s national domestic, family and sexual violence counselling, information and support service. You can call, text and chat and video call via their website

1800 RESPECT

Call 1800 737 732

Text 0458737 732

(24 hours, 7 days a week)