Support Services
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Emergency - 000
Call ‘000’ when there is a danger to life, health or property.
When you call Triple Zero (000) you will be asked:
Which service you need police, fire or ambulance
Emergency - Triple Zero 000
000
(24 hours, 7 days a week)
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Child Protection
Contact child protection if you have concerns that a child is at risk of significant harm as a result of abuse or neglect.
Contact Local area services
Child Protection Crisis Line
13 12 78
(24 hours, 7 days a week)
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Lifeline Australia
Lifeline provides free access to 24-hour crisis support and suicide prevention services. The service offers short-term support. You can call, text and chat online via their website.
Lifeline
13 11 14
(24 hours, 7 days a week)
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Kid's Helpline
24/7 phone and online counselling service for young people aged 5 to 25. We offers free private and confidential counselling support
Kid’s Helpline
1800 55 1800
(24 hours, 7 days a week)
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SuicideLine Victoria
SuicideLine Victoria offers free 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.
SuicideLine Victoria
1300 651 251
(24 hours, 7 days a week)
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Parent Line (VIC)
Parentline is a phone service for parents and carers of children and young people who are 0 to 18 years old. They offer confidential counselling and support on parenting issues.
Parent Line Victoria
13 22 89
8 am-12 am, 7 days a week
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Suicide Call Back Service
Suicide Call Back Service is a free nationtal telephone and online suicide prevention counselling service.
Suicide Call Back Service
1300 659 4677
(24 hours, 7 days a week)
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Safe Steps
Safe Steps is crisis line and emergency accommodation for people experiencing family violence in Victoria. They offers confidential and compassionate assistance to individuals in high-risk situations.
Safe Steps
1800 015 188
(24 hours, 7 days a week)
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1800RESPECT
1800RESPECT is 24/7 Australia’s national domestic, family and sexual violence counselling, information and support service. You can call, text and chat and video call via their website
1800 RESPECT
Call 1800 737 732
Text 0458737 732
(24 hours, 7 days a week)
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inTouch Multicultural Centre Against Family Violence
inTouch is Victoria’s multicultural family violence service that provides support to women and their families from culturally diverse communities.
inTouch
1800 755 988